that go beyond traditional call center tasks. We’re not about telemarketing, technical support or collections. Instead...
in a contact center environment. Responsibilities: Support case inquiry management team with cases and phone (Contact Center... experience in contact center (desirable) Knowledge in Workday and ServiceNow (desirable) Knowledge in HR (desirable) Intermediate...
US, offering services that go beyond traditional call center tasks. We’re not about telemarketing, technical support or collections...
inquiries employees and managers might have, which can be addressed through cases, live chat and phone calls in a contact center... environment. Responsibilities: Support case inquiry management team with cases, chats and phone (Contact Center). Serves as the...
inquiries employees and managers might have, which can be addressed through cases and phone calls in a contact center... environment. Responsibilities: Support case inquiry management team with cases and phone (Contact Center). Serves as the...
Delivery Excellence, Sales, Product, Finance, Pricing, Deal Desk, Biz Ops, and the AI Center of Excellence—to ensure alignment...
you must have to be eligible: 1 or more years of verifiable Quality Assurance experience , mandatory within a Contact Center environment...
. The ability to straddle both traditional/legacy (Data Center, physical infrastructure) and modern/next-gen technology...
Global Complaints Initiatives to ensure customer satisfaction is at the center. May also manage project teams to implement...
of our customer • I put the customer at the center of our work Coach • I listen and ask questions to unlock team's full potential...