Technical Customer Support Agent
to emails and maintain daily follow-up to ensure case progress. Follow all internal procedures, policies, and standard...
to emails and maintain daily follow-up to ensure case progress. Follow all internal procedures, policies, and standard...
record and report workflow progress to supervisor Validate the information within KYC records and Customer Identification...
with internal and client teams via Slack, email, and video meetings;provide transparent progress reports. Continuous Improvement...
qualification concerns with the 3rd party suppliers Provide regular updates on campaign progress to the business stakeholders...
prioritised and action taken accordingly. Contacts Resolver groups to progress Incident, Problem and Change chases initiated... becomes available, and progress updates/user chases and other actions are taken towards resolution. Ensures that Incidents...
to report testing progress, issues, and recommendations. Assist with test planning, scheduling, and coordination of resources...
and quality metrics of staff, and provide regular progress reports and metrics and provide solutions for improvement to management...
qualification concerns with the 3rd party suppliers Provide regular updates on campaign progress to the business stakeholders...
, managing timelines, and tracking progress, and/or change management experience. Experience in cloud sales, AI solution...
to report testing progress, issues, and recommendations. Assist with test planning, scheduling, and coordination of resources...