Application Support Engineer
. ServiceNow knowledge is a plus (ITIL) Strong design & execution bend of mind to help resolve complex technical issues. It...
. ServiceNow knowledge is a plus (ITIL) Strong design & execution bend of mind to help resolve complex technical issues. It...
, Splunk, Dynatrace, Thousand Eyes, ServiceNow, Jira, Jenkins, Python, and Prometheus. Java, Cassandra, Redis, RunDeck...
, Tableau, Jira, ServiceNow, and other monitoring and troubleshooting techniques Additional Information Our benefits...
consisting of components such as Microsoft Intune, Azure, SCCM, ServiceNOW, and Active Directory. - Must be able to support...
) (required) - Job scheduling tools (Autosys etc.) - EAI technologies - MQ, Connect Direct etc. - Ticket tool -(ServiceNow, Infoman, HEAT...
, French, etc., are a plus). Experience with tools like Workday, ServiceNow. Preferably with certifications in Project...
and ticket management systems such as Microsoft Dynamics, ServiceNow, and Zendesk. - Experience with Windows and Linux technical...
, Splunk, Dynatrace, Thousand Eyes, ServiceNow, Jira, Jenkins, Python, and Prometheus. Java, Cassandra, Redis, RunDeck...
tools, including the ServiceNow tool, and monthly KPIs and SLO reporting. **Responsibilities** - Manage the process..., enhancements, or new tasks for ServiceNow AMDB, catalogs and Requests - Manage bulk uploads to ServiceNow, assist incoming teams...
, employee and manager self-service) and how they work within a customer service business environment (ServiceNow preferred...