conferring with managers when necessary Has the ability to manage ServiceNow including documentation of matters Assist... in Microsoft Office and ServiceNow Demonstrated analytical skills Consistently demonstrates clear and concise written and verbal...
experience in contact center (desirable) Knowledge in Workday and ServiceNow (desirable) Knowledge in HR (desirable) Intermediate...
statements, along with addressing collaborator inquiries via email, phone, and ServiceNow. The Analyst will be responsible...
(e.g., SAP, Ariba), ticketing tools (e.g., FUSE, Vendor Connect, ServiceNow), and Microsoft Office applications. Ensure..., Ariba, and ServiceNow. Experience with vendor management platforms (e.g., MDGS, APEX Analytics, Taulia) is desirable...
communication skills Previous relevant experience in contact center (desirable) Knowledge in Workday and ServiceNow (desirable...
and track inventory of assets through our tracking software in ServiceNow Provide Hardware/software support to internal... employees Respond to incoming requests via phone and ServiceNow tickets. Resolve 1st and 2nd level incidents. Log and update...
). ServiceNow experience. Ability to work effectively in a fast-paced, high-change environment. Additional Locations:...
, ServiceNow, etc. Strong troubleshooting and diagnostic skills for software, hardware, and networks. Able to work independently...
, and tools (e.g., BPMN, SIPOC, RACI), with hands-on experience using platforms like Visio, Blueworks, ServiceNow, SharePoint...
, and chats through platforms like Zendesk, Freshdesk, Jira Service Desk, or ServiceNow. Diagnose and resolve Level 1/Level 2... (Zendesk, Jira, ServiceNow). Familiarity with SaaS applications, networking basics, or operating systems (Windows, macOS...