Payroll Manager, Americas
holder will be responsible for team management and development and driving SLA and case management compliance, reporting back...
T&E Team Manager Americas (Alajuela, Costa Rica)
with key vendors (e.g., banking partners and Concur), including SLA reviews, issue resolution, action planning for missed SLAs... operational escalations, exception handling, and SLA-driven service delivery. Languages Fluent English (written and spoken...
Lugar: Alajuela | 03/02/2026 21:02:28 PM | Salario: S/. No Especificado | Empresa: Smith & Nephew
Identity And Access Management Automation Senior
languages and automation tools , driving process optimization and governance. Familiarity with ticketing systems and SLA...
Seasonal DLS Case Manager (LATAM), Disability & Leave Services - LATAM
with SLA and provide accurate resolution to employee issue. Demonstrate Ownership by highlighting any potential risk issues...
F&A | Record to Report Ops Analyst
SLA and KPI. Report daily metrics. Process Standards Maintain policies and procedures for accounting processes...
Lugar: Bratsi, Limón | 30/01/2026 00:01:38 AM | Salario: S/. No Especificado | Empresa: Accenture
Campaign Operations Associate [S], GSS Campaign Operations
with numbers. Key job responsibilities Operations: Fulfills objectives and KPI criteria for business, such as SLA, productivity... Quality and Process Excellence: Expected to work on resolving customer facing trouble ticketing process with 100% SLA...
Technical Software Engineer
timelines and modernization initiatives to ensure timely and efficient software delivery. Monitor case queues, ensuring SLA...
Lugar: San José | 26/01/2026 18:01:43 PM | Salario: S/. No Especificado | Empresa: Cisco Systems
Senior Support Engineer- Azure
issues to management or third-party vendors as required by SLA contracts. Maintain and enhance technical documentation...
Lugar: Costa Rica | 24/01/2026 21:01:23 PM | Salario: S/. No Especificado | Empresa: World Wide Technology
Director of AMS People Enablement Center (PEC)
and coverage. · Provide regular updates on case status, process improvements, and corrective action plans for SLA breaches..., overseeing execution and capacity to ensure SLA adherence and compliance. · Lead the growth and development of the People...
Lugar: San Francisco, Heredia | 20/01/2026 18:01:06 PM | Salario: S/. No Especificado | Empresa: ServiceNow
IT Operations
to ensure SLA compliance and escalate when necessary. Maintain clear and consistent documentation of incidents and resolution...