to resolution. Prioritize and manage workload effectively to meet SLA targets and ticket priority levels. Maintain accurate... like Zoom for customer support sessions. Knowledge of QA metrics, C-SAT, and SLA principles. Ability to analyze customer...
and executive leadership. Conduct regular reviews of service delivery processes to identify risks, ensure SLA compliance, and align...
Lugar:
Heredia | 27/11/2025 20:11:13 PM | Salario: S/. No Especificado | Empresa:
Auxis HR cases across time zones and teams to ensure SLA adherence – utilizing our innovative employee portal and live agent...
and executive leadership. Conduct regular reviews of service delivery processes to identify risks, ensure SLA compliance, and align...
Lugar:
Heredia | 27/11/2025 01:11:04 AM | Salario: S/. No Especificado | Empresa:
Auxis