Qa Agent
Perfil principal: - Medir el rendimiento de los agentes según los objetivos definidos. - Monitorear y auditar las llamadas, registro de tickets y otros canales de comunicación identificados. - Documentar la información recopilada del pr...
Sr Web Developer
English**: - **About Softtek**:Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices..., Argentina, Costa Rica, Spain, Hungary and India, Softtek helps improve and produce predictable outcomes for top-tier...
Software Tester
Test Design - Understand business and functional requirements as basis of test design - Review the requirements for testability and provide feedback - Deliver high level test approach considering risks, benefits, and value - Create indi...
Helpdesk
Bachelor's degree (University) - English 85% - Ability to perform Support activities. - Use of Ticket System - Office Software experience - Customer Srvice...
Wfm Specialist Lv1
1 Year experience in WFM, preferably in contact centers with at least 12 employees. - Experience with WFM software (scheduling, performance tracking, reporting) - Experience learning various technical/analytical tools;high aptitude for l...
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