SupportServicesGroup is a leading U.S.-based global provider of high-touch omnichannel outsource contact center solutions... Opportunity This is a highly analytical, globally connected role that ensures SupportServicesGroup operates efficiently...
, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services Provide Root... services) with a proven track record of operational process change and improvement Understanding of how specialization...
within the Financial Services or another regulated industry is preferred. Job Family Group: Finance Job Family... data, draw conclusions, identify trends and issues, and diagnose root cause of issues Ability to support a cross...
of incidents and implementation of corrective actions. Operational Support and Continuous Improvement: Resolve complex errors... in the accounts payable process, collaborating with internal teams and business areas as needed.Actively support internal...
better for everyone. Job Description Service Offering Manager Customer Excellence Group (CEG) The Customer Excellence Group is a global network..., and impact of our services portfolio. Our mission is simple but ambitious: accelerate platform adoption, deliver business...
markets we serve has created growth in customer enrollment and fulfillment. This role will support the fulfillment... development, campaign management, or other analytical role preferably within the financial services industry Project management...
better for everyone. Job Description Service Offering Manager Customer Excellence Group (CEG) The Customer Excellence Group is a global network..., and impact of our services portfolio. Our mission is simple but ambitious: accelerate platform adoption, deliver business...
assurance checks). Develops intermediate level competence on support topics. Provides feedback for tool improvement. Provides.... Provides feedback to the product group for product improvement. Participates in case triage meetings and/or case discussions...
decisions through advice, counsel, and facilitating services to stakeholders in third-party oversight and the business teams... that they support. Responsibilities: Partner and support Business Activity Owners in their oversight of internal and external third...
benefits are not available for this job posting. Position Summary: The People Support Solutions Global Learning Services... (GLS) Customer Lead oversees the accurate and timely delivery of Global Learning Services across a defined global customer...