. Join us. Job Description We're looking for a hands-on Contact Center operations specialist who combines deep Contact Centre expertise with Lean Six...-service/deflection strategies Govern knowledge management and service catalog quality Continuous Improvement Embed Lean...
, deploy and maintain the Project Quality Management System (QMS), ensuring it remains fit for purpose, lean and operational.... Contribution to overall delivery performance (cost, schedule, scope). Promotion of lean, pragmatic and integrated Quality...
(MSc preferred) Knowledge of continuous improvement methodologies (Lean Six Sigma is a plus) Key Competencies...
of continuous improvement initiatives with suppliers (lean, co-development, etc.). Lead kick-off meetings and scope definition... d'amélioration continue chez les fournisseurs (lean, co-développement, etc.). Piloter les réunions de lancement et de cadrage...