processes, and help customers with basic log analyses (e.g. based on the Reseller UI manual). Your role is intentionally... and technical documentation Coordination of basic RMA, shipping, and replacement processes Execution of basic log analyses...
. Key Responsibilities Troubleshoot and resolve issues on customer-specific systems in production. Perform log and system...
: Go, Eclipse Hono, Mender, MQTT brokers, Secure Boot, Yocto Observability: Log collectors, metrics exporters, remote...
processes, and help customers with basic log analyses (e.g. based on the Reseller UI manual). Your role is intentionally... log analyses following predefined standards Clarification of licensing topics and verification/management of system...
/technical support for complex financial, trading, or enterprise systems Strong technical expertise in system monitoring, log...
, document actions, and follow up. Maintain a simple risk log to anticipate issues early. What Success Looks Like Every...
including DB analysis, log review, and research Develop and maintain troubleshooting skills and technical knowledge Be able...
in Linux-based systems, log analysis, and remote access tools (e.g. SSH, VPN). Excellent communication skills in English...
, clicks) and log them in sheets Project Work (~10%) Suggest optimisations for recurring formats based on what you observe...
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