, coaching, performance management, and change delivery KPI-led operations management and continuous improvement (Lean/SixSigma.../telephony platforms, diallers, QA tools, analytics/BI reporting) Ensure data handling and customer communications align...
, coaching, performance management, and change delivery KPI-led operations management and continuous improvement (Lean/SixSigma.../telephony platforms, diallers, QA tools, analytics/BI reporting) Ensure data handling and customer communications align...
, coaching, performance management, and change delivery KPI-led operations management and continuous improvement (Lean/SixSigma.../telephony platforms, diallers, QA tools, analytics/BI reporting) Ensure data handling and customer communications align...
, coaching, performance management, and change delivery KPI-led operations management and continuous improvement (Lean/SixSigma.../telephony platforms, diallers, QA tools, analytics/BI reporting) Ensure data handling and customer communications align...
, coaching, performance management, and change delivery KPI-led operations management and continuous improvement (Lean/SixSigma.../telephony platforms, diallers, QA tools, analytics/BI reporting) Ensure data handling and customer communications align...
, coaching, performance management, and change delivery KPI-led operations management and continuous improvement (Lean/SixSigma.../telephony platforms, diallers, QA tools, analytics/BI reporting) Ensure data handling and customer communications align...
, coaching, performance management, and change delivery KPI-led operations management and continuous improvement (Lean/SixSigma.../telephony platforms, diallers, QA tools, analytics/BI reporting) Ensure data handling and customer communications align...
, coaching, performance management, and change delivery KPI-led operations management and continuous improvement (Lean/SixSigma.../telephony platforms, diallers, QA tools, analytics/BI reporting) Ensure data handling and customer communications align...
, coaching, performance management, and change delivery KPI-led operations management and continuous improvement (Lean/SixSigma.../telephony platforms, diallers, QA tools, analytics/BI reporting) Ensure data handling and customer communications align...
or regulated environment is a plus. Certifications (Preferred) ITIL, SixSigma, PMI or other project management certifications..., routing protocols. Monitoring tools and performance metrics. Scripting tools Familiarity with IT and OT environments...