a visionary Software Architect to lead the design and evolution of our Analytics and Reporting platforms. This role... will be instrumental in modernizing legacy systems, driving scalable architecture, and embedding AI-first principles-with a particular...
first-call resolution rates, ITSM service delivery, and self-service within both IT and the Business. Oversees, monitors... tickets are implemented in line with SLA's and KPl's. Play a key role in the governance and management of strategic partners...
as first point of escalation to support the teams. Create and maintain a high-quality work environment, leading by example... use the call management system to record relevant call summaries in line with departmental policy. Maintain the directory...
of our Service Operations, delivering exceptional service and technical expertise to ensure our clients receive first-class support... and QHSE standards. Manage open orderbook to ensure Customer delivery expectations are constantly met, in line with agreed...
looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain... center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the...
of our Service Operations, delivering exceptional service and technical expertise to ensure our clients receive first-class support... and QHSE standards. Manage open orderbook to ensure Customer delivery expectations are constantly met, in line with agreed...
methods, and resourcing in a global SWGR PL (switchgear product line) matrixed organization. RESPONSIBILITIES Ownership... of the MV SWGR IEC product lifecycle management function, including hardware, configuration software, and start-up services...
and clear accountability for control owners. Serve as the primary liaison between IT control owners (FirstLine of Defense... and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies...
management. Act as first point of escalation to support the teams. Create and maintain a high-quality work environment, leading... with queries around same. Ensure the team use the call management system to record relevant call summaries in line...
in Software Engineering, Computer Science or STEM subject and a minimum of three year of post graduate software development... experience in a commercial environment;or current and valid industry recognised certifications and three years software...