: Handle calls, emails, & Web tickets (daily) Address technical queries and fix or log them appropriately accurately Escalate... queries when required to appropriate personnel Identify trend of calls / tickets and highlight it to Incident Manager (IM)/L1...
security tickets and assist with metrics collection Coordinate with vendors under management guidance Learn and implement...
throughout the process Take ownership of incoming IT requests and tickets from opening of a ticket to its resolution, ensuring... Japanese speaking only users The role requires handling tickets and workflow requests that are written in Japanese English...
Deliver onsite desktop support for locally based users in the Tokyo office Monitor incoming tickets and triage them...
: Nihombashi (head office) ・Others: ・The program is expected to be on-site ・International students: Air tickets, visa support...
Management - Receive and manage support requests from overseas and local staff (approx. 200 - 300 users). - Track open tickets...
, and assure accuracy and timely delivery of plans/tickets to travelers Coordinate schedules and logistics for and support...
. What We Offer: Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum...
. What We Offer: Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum...
, and assure accuracy and timely delivery of plans/tickets to travelers Coordinate schedules and logistics for and support...