It Service Desk Agent
in a 24/7/365 environment. You will be the first point of contact to resolve incidents, accurately log tickets, and escalate...
in a 24/7/365 environment. You will be the first point of contact to resolve incidents, accurately log tickets, and escalate...
Proficiency in Microsoft 365, particularly Excel. Strong verbal and written communication skills for interfacing...
Engineering or equivalent work experience Experience with CRM platforms (e.g., Microsoft Dynamics 365, Salesforce...
or equivalent work experience Years of Experience: 3 years Experience with CRM platforms (e.g., Microsoft Dynamics 365, Salesforce...
Support, Administration(Examples will be troubleshooting, granting access, removing access)**: - **Office 365**: - **Active...
development, specifically with SharePoint and Microsoft 365. Expertise in JavaScript, TypeScript, and PowerShell... development, specifically with SharePoint and Microsoft 365. Expertise in JavaScript, TypeScript, and PowerShell...
of Microsoft Office 365, with an emphasis on Excel, Outlook, and Teams. Strong verbal and written communication skills in English...
-on experience supporting Azure Virtual Desktop (AVD) or Windows 365 Experience with Nerdio...
365, Thermal printer, handheld scanners, and basic Network skills). Strong communication skills to listen to client...
% required, 80% desirable) Software: Office 365 (Intermediate;60% required, 80% desirable) Technical Knowledge: Service contracts...