and their performance - Experience with performance metrics and process improvement (why-why, data analysis tools). - 5 years direct... that you will always focus on are safety, service quality, customer experience, and productivity of your department. Main activities are: 1...
**Responsibilities** - Guide and influence successful delivery of service in accordance with service level agreements... service review meetings with stakeholders - Analyzing the monthly trends and sending reports to Customers including providing...
Customer Service Representative Job Description Booked by PSP is hiring Customer Service Representatives who... customer service with a fun company culture and a flexibly working environment! You will be tasked with taking inbound calls...
for results (team workload management, team training and development, overall team customer service metrics);handle critical... is the first to be confronted by challenges and issues with new equipment and tools in the field. Revered by many as the...
Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO... and apply new technologies and tools. Requirements: 3+ years of experience in Design and Development of applications using Java...
or education in logistics and customer service will be a plus. Experience in using modern teaching methods. Experience... in e-learning/LMS software will be highly valued. You have a service mindset, love helping people, empathetic, inclusive...
and execution of tactics to drive quality, cost, and service improvements. Will also be key agent to identify synergies... Functional knowledge (+3 years in category management /procurement roles): depth in facilities/service category management...
forecasting, capacity planning, production planning/scheduling, inventory management, and customer service. E. Champions the... of current tools and material management competencies to ensure continuous improvement and movement to world class materials...
processes and implement process standards that enhance service delivery, efficiencies, and the customer service experience... Monitors and audits processes to ensure high standards of quality assurance Uses call center tools to gather data and analyze...
and support the performance review process - Participate in establishing practices, templates, policies, tools, and partnerships... of emerging technologies, methods, and best practices - Focus on continuous improvement of service delivery **Required skills...