**Service Representative I** **The company** Toshiba is a provider of technology services for retail businesses...**. ** **What you will bring to the team** Toshiba Global Commerce Solutions is seeking a Service Representative I primarily responsible...
job at a high level of accomplishment. Uses tools to their fullest capacity and has the basic skillset for solving technical..., and coverage - Good understanding and experience of customer service;approachable and easy to talk to, flexible and willing...
and identify equipment and/or external service relationships to support project completion including working with Engineering.... - Working knowledge of Advanced Product Quality Planning (APQP) stage gate methodology and tools such as Production Part...
Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO... solutions using AWS services (Lambda, ECS/EC2, S3, Docker). Use Terraform or similar Infrastructure as Code (IaC) tools...
technology startup that focuses on digital commerce software-as-a-service and procurement and is owned by The ODP Corporation... with automation tools (e.g. JUnit, JMeter/k6, or Postman/Newman) - Prior experience with Git-based source code model and CI-CD...
analysis tools and methodologies. - Facilitate client on-boarding process by resolving operations and service issues that may... entire process of new client acquisition from identifying prospects, delivering customized financial service solutions...
all inbound service level objectives are being achieved: monitoring call volumes & queues based on real time call arrival and real... or more experience using Workforce Management tools (preferably Aspect eWFM, Empower, Genesys) with a focus on real time management...
this goal, we are continually striving to innovate and provide best in class service levels through excellence performance.... Supporting a team of Delivery Service Providers in daily management of the last mile operation, including meetings, training...
compliance to contract SLA's_ **Build people capability to ensure operational excellence andmaintain superior customer service...: - ** Functional Competencies/ Skill** - Process Knowledge - Knowledge of assigned process, tools andsystems - **Competent...
with deterministic answers. Service providers, NEMs and enterprises use it to test, measure and validate their networks and deploy..., product defect, etc, using CRM tools (SalesForce). - Occasional on-site training and support for the customers...