to join our team in the role of **Lead Service Recovery Engineer** Provides technical leadership and ongoing support for complex... global production service quality, problem and recovery management, and platform availability, facilitating changes...
partners in order to meet Training, Quality, Sales, Efficiency, Service Delivery, and People metrics as defined by the... is expected to drive the implementation of business solutions designed to achieve outstanding customer service experiences...
processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates... specified changes to processes and tools to improve performance, efficiency and customer satisfaction - Develops understanding...
such as Azure, AWS, or GCP. Familiarity with SIEM tools such as Splunk or QRadar. Experience with Palo Alto Expedition... is a plus. **Knowledge, Skills and Abilities**: Strong organizational, analytical and customer service skills. Ability to create reference...
environment and trends. - Maintain relationships with client management to manage expectations of service, including work... management skills, inspire teamwork and responsibility with engagement team members, and use current technology/tools to enhance...
and address guests' service needs;assist individuals with disabilities;thank guests with genuine appreciation. Speak... information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify...
in customer service, logistics or sales support - Basic knowledge of sales systems and tools (including SAP and MS Excel... operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales...
transformation programme to standardise finance processes, to deploy finance shared service and implement a common ERP to replace... communication tools such a MS Teams. - Fantastic organisation and time management skills and meticulous attention to detail...
to precision control in surgical tools. The Company’s end markets benefit from meaningful secular demand tailwinds, and include... has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy...
- Drive Root Cause Analysis (RCA) post restoration of service - Design testing approaches, complex processes, reporting... analysts - Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices...