identify and resolve potential customer service problems. Recommend and implement necessary changes to improve departmental... processes and procedures for better customer service. Manage projects and provide input for the development of global...
Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO... solutions using AWS services (Lambda, ECS/EC2, S3, Docker). Use Terraform or similar Infrastructure as Code (IaC) tools...
. Whatever your skills and experience, we’ll help you to thrive in our inclusive culture. Job Summary: The Customer Service and Export... strong logistics, operational, and customer service experience, as well as a solid understanding of export documentation and procedures...
Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO... of Salesforce APIs and integration patterns. Expertise in Salesforce declarative programming tools and process automation...
such as Control M Automatic Monitoring Tools such as Splunk / AppDynamics / (Other monitoring Proficient in IT service recovery...If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover...
of our PPM panel service. You will serve as the voice of our PPM panelists, applying a range of research methods to understand..., even within business constraints Experience with research tools such as SurveyJS, Qualtrics, UserTesting, dScout Experience in coding...
and written communication. Familiarity working in KPI-driven environments. Experience educating customers on self-servicetools... in every interaction. Solve issues fast by using product knowledge and digital tools. Build trust and loyalty as the first...
The Model/Anlys/Valid Mgr provides full leadership and supervisory responsibility. Provides operational/service... with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi...
and/or customer service experience Proficient in Excel, Word, PowerPoint andOutlook Strong verbal/written communication,problem... you're helping customers or building your career, we provide tools and support to help you succeed and drive your future...
Trace) to gain end-to-end visibility into service interactions and request lifecycles. System Profiling & Analysis: Utilize... state-of-the-art profiling tools (e.g., Flame Graphs, eBPF, DTrace, Cloud Profiler or commercial APMs) to perform deep dives...