service that serves as a digital BSS to deliver valuable business outcomes for communications and media services providers... specialists. Oversee the day-to-day operations of the support team, ensuring that service levels and response times...
interaction to educate guests about our brands and products. Empowered to make creative decisions using tools and market insight... personalized and efficient service driven by the guest's needs. Uses creativity to proactively find solutions to drive results...
**Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum service and that guest needs... necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use...
Account Manager (Healthcare & SaaS) As an Account Manager, you'll be deeply involved in client service, operations... high-quality service and clear communication &##;· Project manage internal and client-facing initiatives, including...
) Data privacy regulations / adherence to HIPAA (USA) or GDPR (outside of USA) 1-3 years customer service experience... proper tools in place, our mission is to stand up for our clients, stand with our community, stand by our work, and stand...
, Confluence, and delivery reporting tools Excellent facilitation, communication, and problem-solving skills Experience working... of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service...
in own area of responsibility. Maintain monitoring tools to ensure service availability and performance. Support business.... Experience with Automation tools like Ansible, Terraform, etc... Experience in service virtualization, AWS or Azure Cloud...
For UK / USA customers. Night Shift (12am-9am) NO SERVICE DESK or HELP DESK - 100% Billingual Troubleshooting... until the issue is resolved. - **Level 3 Technical skills**: - Excellent customer service and telephone communication skills...
of all products and services to be delivered to Customers as part of or as an Ericsson product or service and for internal use...). - Knowledge of negotiation tactics and sourcing specific tools (TCO, Clean Sheet etc.). - Language: Spanish and English...
a positive experience. Utilize office tools and document management systems to organize, track, and process claims efficiently.... Requirements Proven experience in customer service, highly regarded if acquired in a call center setting, Proficient...