’s Global Capability Centre (GCC) for the Global Legal Service Teams across all Operating Units. The GCC represents a critical.... Manage help desk tickets using ITSM tools (e.g., ServiceNow), ensuring SLA compliance. Escalate complex issues to Tier 3...
of Applications. Prior work experience in and understanding of Agile. Strong knowledge on CI/CD tools and workflows. Domain...-Driven Design and Micro-service architectures. SQL Server, NoSQL, ang/or Oracle Databases. API design Strong knowledge...
Analytics is an industry-leading product that empowers entire organizations with a full range of business analytics tools..., enterprise ready reporting and engaging, and easy-to-use self-service data visualizations. Our customers are business users...
Points Experience with self-servicetools, automation, bots, or workflow optimization in a Customer Support environment..., effectiveness, and ongoing optimization of self-service and FAQ content Ensure support teams are equipped with clear guidance...
with little technical knowledge Hand of experience in Tools like Service now, Solution Manager, Jira, HP4, MQC,LSMW etc. Having... tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities...
overall services and tools used by the SAM offering to ensure DXC delivers a best-in-class software asset management service... across the entire lifecycle of a SAM project. ·Coordinate with service delivery teams in order to communicate project status...
by ensuring clients consistently receive white-glove service. Your ability to execute with care and urgency will compound long... and client health scoring frameworks. Tools Proficiency Must-Haves (Required) Slack Google Workspace (Docs, Sheets...
Pro software suite provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory.... We own all aspects of the SDLC but strive to automate self-service wherever possible. Being a small team, we also practice...
of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires... businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team...
service, achieving the transportation program and the transportation scheme, directing the packaging management, ensuring the... (English required) Skills and competencies: Production Supply Chain Logistics Customer Service Inventory Control...