and Workforce Schedulers globally Serve as a subject matter expert for contactcenter systems and tools including but not limited... of experience leading teams in a contactcenter Proven success with building, leading, and motivating a team Strong analytical...
. Assist in preparing materials for audits, HR reviews, and compliance checks. Serve as key point of contact for key vendors..., Experience, and Knowledge 2-3 years of HR Operations, HR Generalist, or HR Coordination experience, ideally in a global...
Requestor Inquiries (30%) Act as a trusted point of contact for employees seeking support with mobile device orders, plan... experience that fosters confidence and trust. Qualifications & Experience MINIMUM WORK EXPERIENCE REQUIREMENTS: 3+ years...
and Application Disaster Recovery testing and Data Center Power-down events Drive adoption of the mandated controls... of core Data Center Infrastructure ( Network Appliances, Storage technology, Unix/Linux/Windows, IP Telephony etc), order...
and Application Disaster Recovery testing and Data Center Power-down events Drive adoption of the mandated controls... of core Data Center Infrastructure ( Network Appliances, Storage technology, Unix/Linux/Windows, IP Telephony etc), order...
, and creating effective tools and solutions based on client goals and needs Satekaholder management: being the point of contact... Assurance: Leading quality assurance activities, including validation, mass requirements, NFCM controls and point of contact...
/Education - Desired At least 1-3 years of HR experience (generalist/specialist) or equivalent Master's degree in related... area and/or HR certifications Successful track record of performance in Plant HR Specialist or Center Of Excellence (COE...
/Education - Desired At least 1-3 years of HR experience (generalist/specialist) or equivalent Master’s degree in related... area and/or HR certifications Successful track record of performance in Plant HR Specialist or Center Of Excellence (COE...
. Monitor and evaluate contactcenter performance metrics, providing actionable feedback and recommendations to enhance overall... strategies, ensuring alignment with organizational goals and continuous improvement of contactcenter operations. Role...
industry (ContactCenter, IVR, PBX, CTI, ACD) is a plus. Driven to exceed defined targets and quotas. If a Genesys employee... for the sales force through a combination of inbound & outbound efforts. They also serve as the main point of contact to build...