during customer upgrades, deployments, rollouts, and post-production phases Analyze and resolve incidents within the BlueYonder WMS..., and managing customer expectations to instill confidence in BlueYonder's continued solutions Document change control and publish...
. What you'll do: A) Excellent customer experience and solution support to BlueYonder Customers with innovative/proactive... approach and customer value creation: Resolve customer issues of high complexity on BlueYonder WMS system and deliver...
and resolve sensitive and complex issues, in addition to maintaining their assigned caseload. Monitors and actions BlueYonder...
and stakeholders, demonstrating professionalism and empathy. Collaborate with internal BlueYonder teams, balancing soft and hard... activities for the BlueYonder WMS product in functional and technical areas. Understand supply chain industry domain, warehouse...
BlueYonder Job Title: Sr Consulting Software Engineer Overview: The Development and Support Services (DSS) team... within BlueYonder operates globally with over 150 team members in the US, India, UK, Belgium, Bulgaria, and the Netherlands...
Lead Software Engineer – Service Now Now Assist, Virtual Agent & AI Search Location:Monterrey (Remote) Department:Information Technology Group (ITG) Reports To:Service Now Platform LeadershipJob Summary The Lead Software Engineer – Serv...
Job Profile - Support Engineer II Overview This role is a newly formed team within the Supply Chain execution and will be a pioneer in providing value-added rapid deployment and onboarding projects for our WMS (3PL and Retail Shipper) e...
Job Profile - Support Engineer II Overview This role is a newly formed team within the Supply Chain execution and will be a pioneer in providing value-added rapid deployment and onboarding projects for our WMS (3PL and Retail Shipper) e...
Job Profile - Support Engineer II Overview This role is a newly formed team within the Supply Chain execution and will be a pioneer in providing value-added rapid deployment and onboarding projects for our WMS (3PL and Retail Shipper) e...
Overview / summary Mid-level technical support engineer responsible for resolving customer and operational issues, owning incidents through to resolution, improving runbooks and knowledge base, and driving reliability improvements and auto...