content, learning experiences, and resources that support BlueYonder’s global sales organization. Working closely with Sales...
and resolve sensitive and complex issues, in addition to maintaining their assigned caseload. Monitors and actions BlueYonder...
with customers and stakeholders, demonstrating professionalism and empathy. Collaborate with internal BlueYonder teams, acting... is a plus. Proficiency in BlueYonder WLM and Voice is a plus. Our Values If you want to know the heart of a company, take a look...
and resolve sensitive and complex issues, in addition to maintaining their assigned caseload. Monitors and actions BlueYonder...
BlueYonder Title: Sr Support Engineer 1 Comparable Titles: Technical Analyst, Functional Analyst, Software Support... Analyst, Software Support Engineer Location: Mexico, Monterrey (Remote) Overview BlueYonder Surround Support...
and resolve sensitive and complex issues, in addition to maintaining their assigned caseload. Monitors and actions BlueYonder...
Lead Software Engineer – Service Now Now Assist, Virtual Agent & AI Search Location: Monterrey (Remote)Department: Information Technology Group (ITG)Reports To: Service Now Platform Leadership Job Summary The Lead Software Engineer – Servi...
Lead Software Engineer – ServiceNow Now Assist, Virtual Agent & AI SearchLocation: Monterrey (Remote)Department: Information Technology Group (ITG)Reports To: ServiceNow Platform LeadershipJob SummaryThe Lead Software Engineer – ServiceNow ...
Mid-level technical analyst who ensures operational reliability of services by diagnosing and resolving incidents, improving runbooks and automation, monitoring batch jobs and integrations, and partnering with engineering and product teams ...
The Technical Account Advisor is a senior customer-facing technical role responsible for ensuring customers realize maximum value from our products and services. Acting as a trusted technical partner, this person combines deep product knowl...