Who We Are: ContactPoint 360 Inc., is a global organization offering onshore & nearshore contactcenter solutions... year of BPO customer service experience (preferred) - Previous Sales Experience (Call Center and or B2B...
at our modern Site in Fratta Center, Puebla. Are you a dynamic communicator with a passion for sales and customer satisfaction... experience in Cold calling Outbound Sales Proficient Computer Skills Attention to Detail. Nice to have BPO Experience...
effectiveness. The position requires a strong understanding of recovery processes, delinquency metrics, and call center management... such as portfolio allocation, multichannel contact, and more. Evaluate the impact of new tactics or campaigns through A/B testing...
only for proven professionals with a solid track record in SaaS sales, channel development, and contactcenter markets. High-growth..., referral programs, BPO partnerships, cloud-savvy consultancies, joint marketing efforts, and innovative go-to-market approaches...
in a call center, BPO/KPO environment, and/or with fact-checking and fact-checking responsibilities Strong communication skills..., education, professional licenses, certifications and references. Contact companies and educational institutions to verify...
in a call center, BPO/KPO environment, and/or with fact-checking and fact-checking responsibilities Strong communication skills..., education, professional licenses, certifications and references. Contact companies and educational institutions to verify...
, calls, technology in a timely manner. R͏equirements 1-2 years of experience in BPO or contactcenter enviroment... center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load...
DATAMARK, Inc. is seeking an experienced and dynamic ContactCenter Manager to lead our BPOcontactcenter operation... while achieving our organizational goals. The ContactCenter Manager will be responsible for managing staff, optimizing processes...
. Monitor and evaluate contactcenter performance metrics, providing actionable feedback and recommendations to enhance overall... strategies, ensuring alignment with organizational goals and continuous improvement of contactcenter operations. Role...
Support Services Group is a leading U.S.-based global provider of high-touch omnichannel outsource contactcenter...-site or BPO environment. Understanding of WFM forecasting models, occupancy planning, and hybrid workforce management...