Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app... on Mobility business across both in house and outsourced sales teams You will design the strategy, structure, tools...
. Onboarding & curriculum - own the end-to-end onboarding for new Support Specialists;design, build, and continuously improve...: scorecard design, calibration, audits, and reporting;keep QA consistent, fair, and actionable, and require that quality...
, feedback loops — not as a series of one-off audits. You can articulate why compliance systems fail at scale and how to design...Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app...
, you will design and stand up a post-sale lifecycle management program that enables partners to onboard, adopt, retain, and expand... to design a post-sale lifecycle management program delivered through partners, aligned to how partners actually engage customers...