customer satisfaction At Concentrix + Webhelp Merida, we are looking for human talent to grow in our CallCenter, as customer... service agent. Join as a game-changer® and get to know the most human side of the contact center. What do we offer? Two...
or reinvent ourselves. As a result of this, our Global Service Center (GSC) in Asia has partnered with Americas region to create... a new GSC hub in the Americas based in Mexico City, Mexico and a dedicated GSC satellite center in Santos, Brazil. These...
solution center operation. It serves as the primary KCSR contact and is responsible for managing professional and effective... various shifts as assigned. Schedule assignments may include after-hours, weekends and holidays. On-call responsibilities...
data management, CallCenter processes, Medical Intelligence from commercial data and others). Has worked... Management, Strategic Leadership, Talent Development, Technology Strategy, Vendor Management...
voice infrastructure, including Call Manager, Unity Connection, Contact Center Enterprise, and other related technologies... to business operations. Troubleshoot and resolve voice-related issues, including call quality, connectivity, and voice...