Sr. Technical Support Engineer - Mexico City - Hybrid

service cloud software. Interact with our customers/ partners using our case management system, phone, email, and/or shared..., escalations, and resolution in our case management system. Create and add to knowledge base articles in our knowledge base...

Lugar: Ciudad de México | 26/10/2024 00:10:49 AM | Salario: S/. No Especificado | Empresa: Gigamon

Technical Support Engineer - Mexico City - Hybrid

using our case management system, phone, email, and/or shared screen sessions. Be the customer's contact for providing... steps taken to solve them, follow-up conversations, escalations, and resolution in our case management system. Create...

Lugar: Ciudad de México | 25/10/2024 19:10:00 PM | Salario: S/. No Especificado | Empresa: Gigamon
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