client feel valued. Key Responsibilities Respond promptly and kindly to client questions via email, phone, and chat...
years of customer service experience (may it be email, phone, or chat support). Previous experience supporting SaaS.... Excellent reading comprehension, and verbal, and written communication skills. Strong and effective phone contact handling...
primarily through inbound phone calls and possibly chat or email, assisting them with all their needs. Schedule: 🤙 Flexible... typically ranging from $4 to $6 USD per hour 📞 Pay is determined by your phone call status when assisting customers 🤑...
more complex issues to higher-tier support teams as needed. Respond to incoming IT service requests via phone, email, or chat...
primarily through inbound phone calls and possibly chat or email, assisting them with all their needs. Schedule: 🤙 Flexible... typically ranging from $4 to $6 USD per hour 📞 Pay is determined by your phone call status when assisting customers 🤑...
technicians Communicating with clients and providing in-person and phone support, if required Troubleshooting and resolving... existing services (OnBoarding, OffBoarding, Chat Support Appointments…) Lead and mentor the ServiceDesk Tier I team, fostering...
in CRM systems (Salesforce, SAP). Manage high volumes of customer queries via phone, email, and chat, ensuring timely...
of internet, phone, and network outages. Through proactive monitoring, smart technology, and industry-leading customer support... registration, codec mismatches, and NAT traversal. Provide real-time and asynchronous support to SMB customers via email, chat...
responsibilities: Provide timely commercial and technical support to customer inquiries via email, phone, chat, and other channels... in delivering world-class customer service across multiple channels, including telephone, email, live chat, and instant messaging...
+ year of customer service experience (phone, chat, or face-to-face). Strong communication skills with clear, customer...