and update all systems, portals and ticketing tools as prescribed by standard operating procedures. Identifies problems... knowledge of vendor technologies, such as (but not limited to) Cisco, Microsoft, ARC, Audio Codes, PeterConnect , Sonus. Entry...
moderately complex operational, systems-related, payments and/or customer issues. - May analyze fraudulent account behavior... on Zendesk and Cisco Telephony is a plus. Benefits: Our package includes Competitive salary, 1 month of Aguinaldo (Christmas...
Workforce Management (WFM) systems Familiarity with Cisco ACD and contact center telephony platforms Strong Microsoft Office...
with other team members.Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing... to) Cisco, Microsoft, ARC, Audio Codes, PeterConnect, Sonus.Entry level knowledge on management agent concepts, redundancy...
for delivering on-site IT support in the Distribution Center, ensuring operational continuity of critical warehouse systems.... - Technical certifications such as MCSE, MCTS, AppleCare Hardware, A+, Cisco preferred - Working knowledge of Microsoft Windows...
email clients, and systems Respond to and track any such issues by ensuring the customer is promptly notified while ensuring... and applications (Appassure, Veeam, etc.) Load balancing technologies VPN technologies Network security (Cisco, SonicWall, PFSense...
and update all systems, portals and ticketing tools as prescribed by standard operating procedures. Identifies problems... architecture within supported technical domain. Developing knowledge of vendor technologies, such as Cisco, Microsoft, ARC, Audio...
Alcon in Mexico City (Hybrid) is seeking an Associate, Industrial & Laboratory Systems Engineering to support the IT... a BS in CS/IT, 2–4+ years of network operations experience, proficiency with ServiceNow, ITIL, Cisco/Juniper, and cloud...
with other team members.Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing... knowledge of vendor technologies, such as Cisco, Microsoft, ARC, Audio Codes, PeterCOnnect, Sonus.Customer service orientated...
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology...) brands - Dell, HPE, IBM, Lenovo, Ericsson, Cisco, Fujitsu and many more - are major partners for Canonical. These companies...