**Responsibilities**: - Supervises a medium size team that either handles escalation calls, performs call monitoring/scoring for an area (typically up to 25). - Evaluates and resolves exceptional/unusual situations. - Deals with variable...
**The Agency & Trust team provides innovative banking solutions to financial institutions, corporate clients, and public sector entities around the world. The business offers a full range of agency, fiduciary, tender and exchange, and escr...
**Responsibilities**: - Capable of research in root cause of development and performance concerns as well as the resolution of defects. - Have a deep understanding of the technical requirements for the solutions being built. - Understand...
The Change Manager is aligned to the Global Change Management organization, which oversees and governs the Change Management Process. He/she will assist Change Coordinators when needed, and provide governance approval of Changes to ensure ...
**Responsibilities**: - Looks for ways to improve the current process and share best practices with senior leadership. - Participates in senior leadership meetings to analyze documentation and processes to ensure risks and control points ...
**Responsibilities**: - Contributes to the analysis and preparation of reports for Internal Management, Regulators, Auditors, etc. that detail risks inherent in Credit, Market, Operational or other Risk Portfolios. Reporting can cover a v...
The Ops Sup Intermed Analyst is an intermediate level position responsible for providing operations support services, including but not limited to;record/documentation maintenance, storage & retrieval of records, account maintenance, imagi...
The Product Management Senior Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management, etc. Additio...
The Business Analysis Senior Supervisor is an intermediate management-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with...
The Citigold Relationship Banker is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets dat...