reports on all calls via the online call ticketing system. Engage vendor support and create and followup on RMA when... fashion, explaining resolutions, answering questions, and providing professional advice as needed. Follow established...
timely follow-up actions. Compliance & Reporting: Monitors team metrics using Power BI and internal tools.Ensures adherence... to transform the way servicing platforms operate through cutting-edge tools, robust support, and a client-first mindset...
targeted quantitative and qualitative goals and ensure they are achieved Implement action plans and follow-up Analyze the... results: daily, weekly, monthly, and set up constant assessments Focus on key KPIs and create a strong store culture...
, and a variety of enterprise applications. Provide follow-up to clients on pending and/or resolved incidents. Contribute to the...-level support environment. Strong communication (to client, team, management, and strong customer facing skills...
Implement action plans and follow-up Analyze the results: daily, weekly, monthly, and set up constant assessments... team with a coaching approach, by constantly stimulating them to be up to date in the Fashion industry Provide structured...
, and monitoring completion. Assist with property readiness checks, documentation, and follow-up processes. Tools & Systems... About the Client: The client is a hospitality company operating a portfolio of 30–40 short-term rental properties...
and maintenance. Invoicing generation, coordination and followup. Overdue accounts control. Payment tracking (receivables... role for the Account Management area, he/she is also responsible for achieving client 's satisfaction. The ASA is expected...
tests to ensure product quality Support defect identification, reporting, and follow-up Collaborate with multidisciplinary...Our Client is a leading company in Information Technology (IT) with a solid track record across Mexico and Latin...
regulation and Citi standards Update KYC forms and client profiles according to policy requirements Followup with clients... objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi. Responsibilities...
. Responsibilities Strategic Insight: Work in partnership with internal and client units to gain a comprehensive understanding... executives. Data-Driven Decision Making: Utilize expertise in Information Systems to develop, set up, and manage coherent...