customer expectations for follow-up (i.e., when to expect a follow-up contact and by whom). - Participate in the on-call... experience working with customers - Demonstrated experience in Support Center on call - Agents must have good written...
**CTSolutions, solicita**: Analista de calidad para call center Realizar auditorÃas a los canales de atención...
, and monitoring of contactcenter AI. Our mission is to ensure that AI solutions deliver real business value-not just flashy features...) and strong cognitive abilities to understand complex business problems, make informed decisions about data quality, and research correct...