The objective of this position is to ensure the right number of resources are available to manage incoming and outgoing customer phone volumes. The Real-Time Analyst is responsible for monitoring adherence to published schedules and suppor...
The JrAccountant will support the Accounting Department in managing the dailyoperations. This role involves assisting with general accounting functions,including accounts payable, accounts receivable, and bank reconciliations. TheJr Accou...
This Workforce Management position is a critical component of our service levels and customer experience. In this job, you will work to understand historical patterns for work arrivals and make suggestions and adjustments to ensure we are ...
company by applying Confie's values. RequirementsBachelor's degree (Desirable) Advanced English level Specialized knowledge...
Ensure the department is meeting its goals by monitoring KPIs, agent performance, providing feedback, documenting poor performance and providing all necessary and available work tools to agents. Create a healthy work environment that helps...
Responsible for processing invoices by type and agency.Job responsibilities and functionsProcess invoices by type and agency in thesystema) Concur: Receipt of invoice, identification of invoicenumber, invoice date, payment date, supplier na...
. Act as a role model by embodying Confie's values. RequirementsBachelor's degree in Education, Teaching, Human Resources...
The Quality Assurance Analyst is responsible for evaluating and improving the overall quality of customer interactions, documentation, and process execution across all channels. Beyond evaluations, this role generates business insights thr...
CONFIE departments, relocating within theUrban and Sigue floors/buildings. Inaddition, this role will provide technical..., and/or troubleshoot software and hardware, specific toBPOs.Setup of various equipmentbelonging to various CONFIE department's teams...