of the solution. Problems and concerns often involve dynamic and evolving situations, requiring the application of past... by clarifying the customer's complaint;determining the cause of the problem;selecting and explaining the best solution to solve...
(s) de postulación: - Has laborado en algún call center anteriormente ? - ¿Cuál es tu nÃvel de inglés ? Escolaridad: - Licenciatura...
en México LÃder Comercial Account Manager con experiência en venta de soluciones de VoIP para Call o ContactCenter..., Dashboards, márgenes, ROI, etc. - Conocimiento de estrategias y conceptos de contactcenter para venta (no operación) como PBX...
-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth... information related to the commercial area with standards reports and BI tools. Point of contact between the business and the...
for SAP's contactcenter design and operations based on Sinch's Contact Pro Omnichannel cloud solution. The ContactCenter...**We help the world run better** The SAP CPIT CS CTG ContactCenter Technologies team provides worldwide support...
to implement the solution and ensure satisfaction. Using your technical tools, extensive training, and critical thinking, you'll... additional expertise. You'll be able to identify when customer contact is justified, and based on your research you'll...
technical knowledge and be able to communicate effectively to understand the problem and explain its solution.... They must also be customer-oriented and patient to deal with difficult customers. **Responsibilities** - Serve as the first point of contact...
**We help the world run better** The Client Delivery Manager (CDM) serves as primary point of contact for SAP Cloud... service/project delivery according to planned scope, budget, and milestones 2.3 Single point of contact for service...
en México LÃder Comercial Account Manager con experiência en venta de soluciones de VoIP para Call o ContactCenter..., Dashboards, márgenes, ROI, etc. - Conocimiento de estrategias y conceptos de contactcenter para venta (no operación) como PBX...
- Operations Management - SLA Management - MS Office - Operational knowledge of contactcenter platform and ITSM tool... - Advanced - Ticketing Tool - Advanced - MS Office - Advanced - Contactcenter platform operating skills - Expert - Contact...