, and, ultimately, helping people to fulfil their hopes and realize their ambitions. Role purpose: The Bilingual CallCenter Agent...If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover...
CallCenter Agent is trained to handle inbound calls from internal and external customers across multiple products...If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover...
, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes.... To request an accommodation in completing an employment application due to a special need or a disability, please contact...
in our contactcenter, answering calls from our premium card members in a high-volume environment. If you are a tenured travel.... Demonstrated ability to provide premium customer service, ideally in a callcenter or other comparable fast paced, high volume...
contactcenter performance data to identify trends, anomalies, or issues affecting customer service delivery. Communicate... level. Excel knowledge. Proactive. Team player. Responsibilities Monitor realtime call volume and agent availability...
demand. Analyze real-time contactcenter performance data to identify trends, anomalies, or issues affecting customer... English level. Excel knowledge. Proactive. Team player. Responsibilities: Monitor real-time call volume and agent...
-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided... by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn...
, and monitoring of contactcenter AI. Our mission is to ensure that AI solutions deliver real business value-not just flashy features... transcripts to identify call drivers and user intent. Make critical decisions regarding what constitutes high-quality data...
to ensure a smooth client onboarding process Qualifications Prior experience in legal intake, client services, callcenter... of contact for prospective clients. This role is essential to creating a strong first impression and ensuring a smooth...
, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes.... To request an accommodation in completing an employment application due to a special need or a disability, please contact...