Operations Manager and the Service Center, ensuring seamless communication and execution of customer-specific requests. This role... that meet customer expectations. What you'll be doing: Customer Request Management: Act as the primary point of contact...
, and systems to ensure quality. The Service and Support Center Team (SSC) is part of the GNE organization. Our mission... improvement of customer service metrics such as quality, contact rate and contact time. - Identify opportunities in global...
(P&C) team. In this role, the associate provides efficient and highly informative first point-of-contact service.... Experience: 0-2 years Human Resources administrative or related experience required, preferably from a global, HR Service Center...
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as assigned. Communicates project status and results to clients through frequent contact and by preparing reports. Prepares.... Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit #LI-PH1 #Hybrid...
contact for transportation and warehouse-related tasks linked to import/export shipments. Essential Job Functions Manage... a team of 3 FTE's and one Contractor Responsible for Logistics cost center management and for AOP process Directly...
: ~6 months of proven ContactCenter Experience (such as Healthcare, Pharmaceuticals, or other industry call center....... Preferred Experience: 1 year of Customer ContactCenter Experience in the Pharmaceuticals industry Therapeutic area...
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of education, training, and experience. Required Experience: 1-2 years of direct experience in contactcenter workforce..., multi-queue, and multi-site contactcenter. Experience working in a pharmaceutical or healthcare vendor contactcenter...
. · Interface with the Customer Service Center 7X24 Hr for flow escalation · Develop long range forecast for site resource needs.... · Customer main point of contact locally. Qualifications Qualifications / Requirements · Bachelor's degree...