Email message Omni-Channel, Social Service. CTI connectivity support. Location: Mexico City #LI-FZ1 What’s in it...
with stakeholders at all levels. DESIRED QUALIFICATIONS AND REQUIREMENTS: Implementation Experience & Expertise in CTI (specifically...
Knowledge of topics such as Customer Service software, Employee Experience, ITSM AI, Telephony (CTI), Business Intelligence...
such as Customer Service software, Employee Experience, ITSM AI, Telephony (CTI), Business Intelligence, Integrations, REST APIs...
AI, Telephony (CTI), Business Intelligence, Integrations, REST APIs, Middleware Call Center experience is a huge plus The...
Threat Intelligence (CTI), and cyber threat hunting - Excellent analytical and problem-solving skills - Strong written...