and applicationsProvides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably...
repositories as requested via ServiceNow tickets.- Meet requirements the support groups within CTI for any incidents on the non...
and complex reports to support business decision-making.Support CTI system integrations and customer service workflows... and Gearset.Familiarity with Agile workflows (Jira, Bitbucket).Nice-to-Have:Experience with CTI integrations.Experience...
that our ticket records are flawless, adhering to strict standards and utilizing Computer Telephone Integration (CTI) effectively...
and applications Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures...
computer/telephony integration (CTI), interaction tracking software, portals, searchable knowledgebase applications, case...
. Develop and maintain dashboards and complex reports to support business decision-making. Support CTI system integrations..., Bitbucket). ✨ Nice-to-Have: Experience with CTI integrations. Experience customizing UI with JavaScript, HTML, and CSS...
-Security Regulation, Cyber Threat Hunting, Cyber Threat Intelligence (Cti), Cyber Threat Management, Cyber Vulnerabilities...
and propose solution architecture that includes omni-channel call center infrastructure, CTI, and workforce management. Execute...
, Cyber Threat Hunting, Cyber Threat Intelligence (Cti), Cyber Threat Management, Cyber Vulnerabilities, Decision Making...