such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication... and organizational leadership Utilize statistical tools, engineering data, and DMAIC/DESGN/Lean/MEE methodologies to develop process...
. Perform hands-on troubleshooting down to the component level, using schematics, PCB layouts, BOMs, and lab equipment... manufacturing test solutions using Visual Basic, Perl and Python for fixture control, data logging, and results analysis...
· Previous call center experience, preferably supporting data networking products and/or security products is desirable... and release notes for known problems · Reproduction of customer environments on lab equipment;work with L3 support to isolate...
supporting data networking products and/or security products is desirable. Strong English and Spanish skills both written... on lab equipment Follow up on technical cases including proper escalation and management of the case until case closure...