and your problem-solving skills to troubleshoot and resolve various customer-impacting issues, such as voice and data, that span... to address a broad range of customer service call types – collections, retention, sales coordination, billing and adjustments...
in configuring facilitation of the installation of equipment used for voice, video, and data transmission in our initiative... quality standards defined in SLAs Provide insights and recommendations to enhance voice channel performance, improve call...
expectations and create raving fans. Collaborating closely with the Customer Service Center (CSC) Quality lead and a team... our standards to new heights. As the owner and driver of the Quality Call Process, you will ensure that our customer interactions...
expectations and create raving fans. Collaborating closely with the Customer Service Center (CSC) Quality lead and a team... our standards to new heights. As the owner and driver of the Quality Call Process, you will ensure that our customer interactions...
, deleting cookies, and internet browsing 1+ years of experience working in callcenter or customer service preferred... where your voice is valued. Ready to explore a career path? Start your journey. As an Associate Travel Counselor, you’ll...
like Database and Compute. Under the cover, this service's analytical engine is powered by large volume of data ingested... from various sources followed by long term data storage and running ML algorithms to piece together various insights...