calls, email, or ticket inquiries and troubleshooting and managing relatively simple hardware, software or network problems...
. What Makes You a Perfect Fit: Experience: Proven experience in sales, ideally within high-ticket, luxury, or client-facing...
in salesforce sales, procedures and opportunities. Increase average ticket in the account complementing with additional products...
Strategy: Develop and execute account-level stabilization plans to address critical issues, reduce ticket volumes, and restore...
with ServiceNow or similar tool for ticket handling. Excellent communication skills to work effectively with business stakeholders...
in salesforce sales, procedures and opportunities. Increase average ticket in the account complementing with additional products...
, and Documentation • Record Incidents accurately and timely in the ServiceNow ticket management system. • Identifying outdated...
like resolution time, customer satisfaction (CSAT), and ticket volume trends. Demonstrated ability to manage time effectively...
of daily operations including service delivery reviews, service monitoring, ticket management, Service Now updates...
, Collaboration, and Documentation Record Incidents accurately and timely in the ServiceNow ticket management system. Communicate...