Technical Support Analyst
, Collaboration, and Documentation Record Incidents accurately and timely in the ServiceNow ticket management system. Communicate...
, Collaboration, and Documentation Record Incidents accurately and timely in the ServiceNow ticket management system. Communicate...
of daily operations including service delivery reviews, service monitoring, ticket management, Service Now updates...
like resolution time, customer satisfaction (CSAT), and ticket volume trends. Demonstrated ability to manage time effectively...
with platform access and resolve issues through ServiceNow and GSC-related systems. Assist in ticket management, troubleshooting...-functional collaboration. Build skills in ticket management, troubleshooting, and digital adoption. A supportive environment...
, stakeholder communication, bridge management, postmortem analysis, and actions items). User Ticket management (Backlog review...
" marketing strategy focusing on personal branding, attraction marketing, and high-ticket lead generation once team members... audiences interested in high-ticket purchases. Operations Management & Team Systemization System & Process Development...
y descuentos con diferentes empresas (Ticket máster, Starbucks, Six Flags, Vuelos preferenciales, entre otros). Total Pass...
master source of truth Maintain accurate records of logins, vendor contacts, ticket statuses, and updates Track work...
tickets Develop daily, weekly and monthly reports on ServiceDesk team's productivity Analyze data on ticket trends...
partners and mission-critical services, can sustain and accelerate business results. The services include customer ticket..., can sustain and accelerate business results. The services include customer ticket troubleshooting and debugging, handling...