for conference rooms, poorly rated a ticket, or submitted a negative response in our member experience system, Medallia. Follow the...
Office, Ticket Management Systems, resolution of browser issues, etc.) Bachelor's degree in related field Thrive...
experience with Azure DevOps/Jira for ticket management and bug tracking is a plus. Fluent in English (spoken and written...
high-priority cases are managed effectively. Ticket Management: Manage a queue of incidents effectively using tools...) and an understanding of Support KPIs (SLAs, CSAT, Ticket Aging). Soft Skills: You are an independent worker as well as a team-player, who...
, analyze their requests, and address their requests through ticket queues. Interfacing with EDA vendors to enable production...
-priority cases are managed effectively. Ticket Management: Manage a queue of incidents effectively using tools like Jira... (SLAs, CSAT, Ticket Aging). Soft Skills: You are an independent worker as well as a team-player, who learns very fast...
Office, Ticket Management Systems, resolution of browser issues, etc.) Bachelor's degree in related field Thrive...
comerciales: márgenes, rotación, elasticidad, ticket promedio, valor del tiempo de vida del cliente (CLV). Segmentación..., turnover, elasticity, average ticket, customer lifetime value (CLV), Customer segmentation and cohort analysis, Knowledge...
comerciales: márgenes, rotación, elasticidad, ticket promedio, valor del tiempo de vida del cliente (CLV). Segmentación..., turnover, elasticity, average ticket, customer lifetime value (CLV), Customer segmentation and cohort analysis, Knowledge...
from customers, be able to reassign ticket to the appropriate groups when necessary Train and educate of users in relation to IT...