Operational Leadership (Order-to-Cash) Lead the service delivery for Americas O2C processes including Credit Management... requirements, and service-level agreements (SLAs) across all O2C activities. Monitor and manage daily operational performance...
, Emagia & Informatica systems. Partner with Sales and Customer Service to resolve credit holds, onboarding issues... regularly with business segment leaders, Sales, Customer Service, and onshore Credit leadership. Communicate credit decisions...
as stakeholders across the Americas, including Sales, Customer Service, Finance and O2C on site leadership. Partner with onshore... with external customers as well as with internal Sales, Customer Service, and Finance stakeholders. Strong negotiation and customer...
closely with Sales, Customer Service, and Billing teams to resolve disputes and drive cash performance. Communicate... with Sales, Customer Service, and Finance stakeholders. Strong negotiation and customer relationship management skills...
, service excellence, and continuous improvement. Stakeholder Collaboration Work closely with Sales, Customer Service... communication skills (written and verbal). Experience interacting with Sales, Customer Service, and Finance stakeholders...
, Emagia & Informatica systems. Partner with Sales and Customer Service to resolve credit holds, onboarding issues... regularly with business segment leaders, Sales, Customer Service, and onshore Credit leadership. Communicate credit decisions...
as stakeholders across the Americas, including Sales, Customer Service, Finance and O2C on site leadership. Partner with onshore... with external customers as well as with internal Sales, Customer Service, and Finance stakeholders. Strong negotiation and customer...
as stakeholders across the Americas, including Sales, Customer Service, Finance and O2C on site leadership. Partner with onshore... with external customers as well as with internal Sales, Customer Service, and Finance stakeholders. Strong negotiation and customer...
, Emagia & Informatica systems. Partner with Sales and Customer Service to resolve credit holds, onboarding issues.... Stakeholder Collaboration Engage regularly with business segment leaders, Sales, Customer Service, and onshore Credit leadership...
closely with Sales, Customer Service, and Billing teams to resolve disputes and drive cash performance. Communicate... with Sales, Customer Service, and Finance stakeholders. Strong negotiation and customer relationship management skills...