-related technical documentation, training manuals, and process guides. Develop and publish self-help resources, FAQs...
and improve user learning materials, FAQs, checklists that fosters self-service and self-sufficiency Conduct moderate to complex... training campaigns, enablement guides, FAQs, and delivery Support the Business Glossary, Data Dictionary, Metadata Catalog...
. Key Responsibilities Provide outstanding customer service via email, phone and chat. Handle customer onboarding, FAQs...
Customer Education Create, maintain, and enhance written and video-based help center content, FAQs, and self-service resources...