Genesys L2 Support
Qualifications: Genesys certifications (e.g., GCP, GCA). Experience with CRM, IVR, CTI integrations. Scripting knowledge (e.g...
Qualifications: Genesys certifications (e.g., GCP, GCA). Experience with CRM, IVR, CTI integrations. Scripting knowledge (e.g...
/updates/maintenance acting as a liaison between users and other teams (e.g.: IT escalation and resolution) and cross-training...
debt amount. - ME closing activities supporting to G/L supervisor. - Bank Account & Clearing reconciliations. - Process...
of technology and information security risk/control disciplines Educational Requirements Information Security certifications e.g... Banking. Minimum 5-9 years of risk & control experience – e.g. 2nd Line of Defence (2LOD) / 1st Line of Defense (1LOD...
, transit, delivered, empty - Update load status in system, e.g. loaded, pick-up, delivery, empty, etc - Proactively notify...
, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g...
responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management...
. - Identify and report opportunities to improve efficiency and quality (e.g. repeatable processes that can be automated...
customer needs. Qualifications Bachelor's degree in a relevant technical field (e.g., mechanical engineering, electronics...
impediments (e.g., cultural barriers, logistic challenges) Interaction - Foster close cooperation across all team members... with Microsoft Office suite (e.g. Word, Excel, PowerPoint, Project, Outlook). - Ability to write and speak in the English language...