as needed. Nice to Have Experience with AWS Connect, Genesys Cloud, NICE CXone, Five9, or RingCentral contact center platforms.... Knowledge of networking (e.g., MPLS/VPN) and telephony (e.g., SIP) protocols. Familiarity with SAP, Microsoft...
as needed. Nice to Have Experience with AWS Connect, Genesys Cloud, NICE CXone, Five9, or RingCentral contact center platforms.... Knowledge of networking (e.g., MPLS/VPN) and telephony (e.g., SIP) protocols. Familiarity with SAP, Microsoft...
in the payments industry, operating in over 200 countries and territories. We connect and power an inclusive digital economy...) Mastercard Transaction Services (MTS) is a global center of excellence responsible for delivering Mastercard’s regulated payment...
Contact Center Technologies. Ensure systems are built for scalability, performance, and compliance (e.g., PCI, HIPAA, GDPR... the entire customer life cycle. Job Description: Overview: Connect is one of the premier and fastest selling...
cloud and on-premise container environments. Knowledge of contact center metrics, KPIs, and operational workflows (e.g.... The company's portfolio of proprietary products and platforms — including Sutherland Connect, its AI-powered omnichannel...