with attention to detail and follow-through* Proficient in CRM and quoting tools (e.g., Salesforce, CPQ platforms)* Comfortable...** Join our team and work with us on our expansion project in Mexico, driving renewal and upsell opportunities. **About the Role...
(e.g. CSAT, FRT, IQS) and how the support team's performance affects those KPIs;- Create strategies to improve support... for training and onboarding programs and initiate these projects;- Monitor customer service performance on the agent and team...
things run more smoothly, or if you're part of a team creating products for the customers we serve, there's always a new... challenge you'll be helping to solve.**About the Team:**Elsevier is a global leader in advanced information and decision support...
problems identified by the Wholesale Payments management team in Latin America - Lead and develop solutions in partnership... under the transformational agenda of the line of business - Gather, synthesize, and creatively analyze data (e.g., financial...
client meetings, internal meetings, and the Executive team, including Weekly/Bi-weekly Calls and formal Quarterly Business... Reviews (QBRs) . Effectively communicate the value, strategy, and performance results of the agency's work (e.g., SEO, PPC...
that enables operational excellence to fuel PepsiCo's growth and drive competitive advantage. The GBS team is powered by a skilled... team of experienced colleagues who value collaboration and operate with a solutions-oriented mindset. As a collaborative...
lead generation efforts with overall sales strategy. Set sales goals to increase revenue & report sales team performance... services, CRM, and VoIP Experience with word-processing software and spreadsheets (e.g., MS Office) Knowledge of online...
in a highly collaborative, communicative and consensus-oriented environment and proven ability to work well on a team..., take instruction, and learn from mistakes. - Familiarity and desire to work with languages to enable automation (e.g., Python, APIs...
** to join our team. In this role, you will be a key contributor to our highest-priority web projects and experiments, ensuring they align... of successful projects.* Proficiency with design and prototyping tools (e.g., Figma, Rive)* Solid understanding of HTML, CSS, and modern web...
within an engagement team and be responsible for supporting the overall project goals and objectives. End-to-end project execution: Support..., digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists...