team and/or Engineering teams to manage escalated cases Work closely with SE (Sales Engineering) teams internally... technical investigation by the Escalation Team Manage customer expectations and make sure the customer is receiving the highest...
lookout for a Technical Support Engineer (Tier 1 Support) to join our team and provide exceptional customer support... team processes that can lead to greater efficiency and a better customer experience Create support knowledge base articles...
, etc.). Some network certification, (CCNA, higher, e.g., or CCNP). Proven experience in Hybrid Network Integration (on-premises + cloud... and troubleshooting tools (e.g., Wireshark, SolarWinds). Excellent problem-solving and communication skills. Preferred technical...
adjustment calculations (both accrual and cash basis) Provide guidance to the Billing team on appropriate billing system changes... related to contracts Support Account Executives, Pricing Strategy and the Deal team on ad-hoc data analysis and requests...
collection facility. This includes managing daily operations, leading a team of technical specialists and data associates... continuous, high-volume data collection from a fleet of robots and/or robotic systems. Team Management: Recruit, onboard, train...
, email, or phone. Scheduling & Calendar Management Manage and update the sales team's Google Calendar. Schedule appointments... city or county municipalities. Submit and monitor utility locate tickets (e.g., 811 tickets). Follow up with sales reps...
team of SQEs. YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS, EXPERIENCE AND COMPETENCIES...: Required: Team Leadership: Lead, mentor, and develop a team of supplier quality engineers focused on aluminum suppliers, promoting...
to join their digital team. In this role, you’ll manage, maintain and optimize the brand’s eCommerce website, ensuring a seamless, high... development languages such as HTML, CSS, JavaScript. Experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce...
and effective workarounds with team members. Inform customers about new features and functionalities. Follow up with customers... support tools. Experience with modern customer support platforms (e.g., Intercom, Zendesk, Freshdesk). Excellent...
, scheduling, automated tasks, and team responsibilities. Must have real experience configuring, not just testing. 2... within AFC or similar tools (e.g., Closing Cockpit). Good knowledge of SAP S/4HANA Finance modules (FI/CO) and their integration...