Product Support Associate - L2
technical assistance to customers or internal teams beyond what Level 1 support can handle. They are responsible...
technical assistance to customers or internal teams beyond what Level 1 support can handle. They are responsible...
, persuasive, and able to build rapport quickly with potential clients Ability to handle rejections professionally and maintain...
company's social media presence, handle internal content projects, and support selected client projects once their skills...
and handle multiple priorities. Strong attention to detail and organizational skills. Reliable internet connection and home...
. Highly organized, detail-oriented, and able to handle multiple priorities. Comfortable using CRM systems, spreadsheets...
communication skills (both verbal and written) Strong persuasion and interpersonal skills Ability to handle objections...
Ability to handle confidential information with discretion and tact Knowledge of general office practice and business...
that values and rewards performance. What you will do Handle a high volume of potential clients daily, listen, assess...
(Efficiency, Resolution Rates, SP-related support, Quality). Representatives handle high volumes while providing empathetic..., professional support, especially to our elder student population (55+). RESPONSIBILITIES Handle inbound/outbound calls...
email, chat, and Zoom Handle multiple concurrent issues with varying severity, making sure that they are responded to within the...