**About Us**: Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines... to join our Helpware team. **Position Overview**: **As a Customer Support Representative, you will be addressing a variety of customer...
About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines...
About Us Helpware is a technology-driven company with a global presence across several countries, including the USA...
About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines... to join our Helpware team. Position Overview: Our Client is a ratings and reviews platform that collects reviews and does research...
Updates and processes data for real-time performance analysis. Obtains quantifiable performance figures (i.e. call volume, AHT, running service level) in order to make critical recommendations to address account performance issues. Manages...
Tier 2 Support Engineer (W Identity Call Outs) Duties and Responsibilities: Respond to customer inquiries and technical problems through web portal, live sessions, and telephone. Address customer business needs and technical issues thr...
About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines..., and technologies. Our Guadalajara, Mexico Team is growing and we're looking for Scheduling Receptionist s to join our Helpware team...
Tier 2 Support Engineer – On Prem L2 (CPM, Vault, PVWA, PSM) and EPM L2 Duties and Responsibilities: Respond to customer inquiries and technical problems through web portal, live sessions, and telephone. Address customer business needs...
The trainer's main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information, and the necessary customer service skills. In...
Sales Team Lead About Us Helpware is a technology-driven company with a global presence across several countries... for managing and motivating the agents;Responsible for ensuring the partnership relationship between the Client and Helpware POC....